Terms of Service

Effective date: April 18, 2026

These Terms of Service (“Terms”) govern your access to and use of the ThynkBlox websites, web applications, mobile applications, APIs, and any related services we provide (collectively, the “Services”). By accessing or using the Services, you agree to be bound by these Terms. If you do not agree, do not use the Services.

These Terms form a binding contract between you (“you” or “User”) and ThynkBlox (“ThynkBlox”, “we”, “our”, or “us”).

1. Eligibility

You must be at least 18 years old and capable of forming a legally binding contract under applicable law to use the Services. If you use the Services on behalf of a company or other legal entity, you represent that you have the authority to bind that entity, and references to “you” refer to both you and that entity.

2. The Services

ThynkBlox designs and develops custom software, including web applications, mobile applications, APIs, and related digital products. The scope, deliverables, fees, and timelines for any client engagement are governed by a separate written agreement, statement of work, or order form (“SOW”). In the event of a conflict between an SOW and these Terms, the SOW controls for that engagement.

3. Accounts

Some features may require you to create an account. You are responsible for maintaining the confidentiality of your credentials and for all activity under your account. Notify us immediately of any unauthorised access. We may suspend or terminate accounts that violate these Terms.

4. Acceptable Use

You agree not to:

  • use the Services for any unlawful, fraudulent, harmful, or infringing purpose;
  • attempt to reverse engineer, decompile, or disassemble any part of the Services except to the extent permitted by mandatory law;
  • probe, scan, or test the vulnerability of the Services without our prior written consent;
  • circumvent or attempt to circumvent any access restrictions, rate limits, or security measures;
  • upload or transmit malware, viruses, or any code that could damage, disable, or impair the Services;
  • use the Services to send unsolicited communications, harvest data, or train machine learning models on our content without our written permission;
  • impersonate any person or entity, or misrepresent your affiliation with any person or entity;
  • infringe the intellectual-property or privacy rights of others.

5. Intellectual Property

5.1 Our Materials

All content, software, designs, trademarks, logos, and other materials made available through the Services are owned by ThynkBlox or its licensors and are protected by applicable intellectual-property laws. Except for the limited licence below, no rights are granted to you.

5.2 Limited Licence

Subject to your compliance with these Terms, we grant you a limited, non-exclusive, non-transferable, revocable licence to access and use the Services for their intended purpose.

5.3 Custom Deliverables

Ownership of custom deliverables built for you under an SOW is governed by that SOW. Unless the SOW states otherwise, ThynkBlox retains all rights to its pre-existing tools, frameworks, libraries, and reusable components.

5.4 Feedback

If you provide suggestions, ideas, or feedback regarding the Services, you grant us a perpetual, irrevocable, royalty-free licence to use them without restriction.

6. User Content

You retain ownership of any content you submit to the Services (“User Content”). You grant ThynkBlox a worldwide, royalty-free licence to host, copy, transmit, and display your User Content solely to operate and improve the Services. You represent that you have all rights necessary to grant this licence and that your User Content does not violate any law or third-party right.

7. Third-Party Services

The Services may link to or integrate with third-party services. We do not control and are not responsible for those services. Your use of them is governed by their own terms and privacy policies.

8. Fees and Payment

Where the Services are paid, fees, billing cycles, and refund terms are set out in the applicable SOW or order form. Unless stated otherwise, fees are exclusive of taxes, which you are responsible for paying. Late payments may accrue interest at the lower of 1.5% per month or the maximum rate permitted by law.

9. Confidentiality

Each party may receive non-public information from the other (“Confidential Information”). The receiving party shall (a) use Confidential Information only to perform under these Terms or the relevant SOW, (b) protect it with the same degree of care it uses for its own confidential information (and no less than reasonable care), and (c) not disclose it except to personnel and contractors with a need-to-know who are bound by confidentiality obligations.

10. Disclaimers

EXCEPT AS EXPRESSLY SET OUT IN AN SOW, THE SERVICES ARE PROVIDED “AS IS” AND “AS AVAILABLE” WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, ACCURACY, OR UNINTERRUPTED OR ERROR-FREE OPERATION. SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OF CERTAIN WARRANTIES, SO SOME OF THE ABOVE EXCLUSIONS MAY NOT APPLY TO YOU.

11. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, IN NO EVENT WILL THYNKBLOX, ITS DIRECTORS, EMPLOYEES, OR AGENTS BE LIABLE FOR ANY INDIRECT, INCIDENTAL, CONSEQUENTIAL, SPECIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR FOR ANY LOSS OF PROFITS, REVENUE, DATA, OR GOODWILL, ARISING OUT OF OR RELATING TO THESE TERMS OR THE SERVICES, WHETHER BASED ON CONTRACT, TORT, NEGLIGENCE, STRICT LIABILITY, OR OTHERWISE, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

OUR TOTAL CUMULATIVE LIABILITY ARISING OUT OF OR RELATING TO THESE TERMS OR THE SERVICES WILL NOT EXCEED THE AMOUNTS YOU PAID TO US IN THE TWELVE (12) MONTHS PRECEDING THE EVENT GIVING RISE TO THE LIABILITY, OR INR 10,000, WHICHEVER IS GREATER. NOTHING IN THESE TERMS LIMITS LIABILITY THAT CANNOT BE LIMITED UNDER APPLICABLE LAW.

12. Indemnification

You agree to defend, indemnify, and hold harmless ThynkBlox and its directors, employees, and agents from and against any claims, liabilities, damages, losses, and expenses (including reasonable legal fees) arising out of or in any way connected with (a) your use of the Services, (b) your User Content, or (c) your breach of these Terms or any applicable law.

13. Termination

You may stop using the Services at any time. We may suspend or terminate your access at any time, with or without notice, for any reason, including any breach of these Terms. Sections 5, 6, 9, 10, 11, 12, and 14 through 19 survive termination.

14. Governing Law and Jurisdiction

These Terms are governed by the laws of the Republic of India, without regard to conflict-of-laws principles. Subject to Section 15, the courts at Jaipur, Rajasthan, India shall have exclusive jurisdiction over any dispute arising out of or relating to these Terms or the Services.

15. Dispute Resolution — Arbitration

Any dispute, controversy, or claim arising out of or relating to these Terms shall first be attempted to be resolved through good-faith negotiation. Failing resolution within thirty (30) days, the dispute shall be referred to and finally resolved by arbitration under the Arbitration and Conciliation Act, 1996 (India). The seat and venue of arbitration shall be Jaipur, Rajasthan, India. The arbitral tribunal shall consist of a sole arbitrator mutually appointed by the parties. The language of arbitration shall be English.

16. Privacy

Our handling of personal information is described in the Privacy Policy, which is incorporated into these Terms by reference.

17. Changes to These Terms

We may update these Terms from time to time. The “Effective date” at the top shows when they were last revised. Material changes will be notified through the Services or by email where appropriate. Your continued use of the Services after the changes take effect constitutes acceptance of the updated Terms.

18. Miscellaneous

  • Entire agreement. These Terms (together with any applicable SOW and the Privacy Policy) form the entire agreement between you and us regarding the Services.
  • Severability. If any provision is held unenforceable, the remaining provisions remain in full force.
  • No waiver. Failure to enforce a provision is not a waiver of our right to enforce it later.
  • Assignment. You may not assign these Terms without our prior written consent. We may assign these Terms in connection with a merger, acquisition, or sale of assets.
  • Force majeure. Neither party is liable for delays or failures caused by events beyond reasonable control.

19. Contact